Fixing Common Issues
Quick solutions for robot behavior, hardware problems, and error messages.
How to Resolve Error Messages
- Mop roll missing error
- Matic has an actuation error or the cleaning head won't raise or lower
- Matic camera error or unresponsive behavior
- Wringer clogged error
- Mop Roll Jam or Malfunctioning error
- Duct Clogged error
- Lid Not Sealed error
- Matic Lifted error
- High Internal Humidity error
- Bag Full error
- Mop Roll Worn Out/ Missing error
- Side Brush Malfunction error
- Brush Roll Misinserted, Missing, and Jammed errors