How to troubleshoot repeated Wringer Clogged

Receiving a wringer-clogged error can affect Matic's ability to mop. Follow the steps below to troubleshoot it:

Ensure a Clean Wringer is Properly Inserted 

The most common cause of these errors is dirt build up in the wringer

1. Remove the Mop Roll and the Orange Wringer behind the mop roll
2. Wipe down and clean the Orange wringer (1) to remove any debris 
   

Check the Lid and HEPA Bag 

If the lid is not closed properly it may result in an airflow that can affect the wringer clog detection

1. Replace the HEPA bag if it is full or if the white fabric is wet
2. Check that the HEPA bag is not folded over, is securely in place, and that the plastic tab is correctly positioned
3. Remove any debris or folds in the rubber skirt
4. Close the lid, run Matic, and check if any airflow is coming from the lid

We’re Here to Help

If you have any questions or need further assistance during troubleshooting, please don’t hesitate to contact us at support@maticrobots.com. Thank you for being a valued part of the Matic community!