Wringer Clogged Error

The most common cause of the Wringer Clogged error is dirt, debris, or foam buildup in Matic's mopping system. Here's how to resolve it:

Step 1: Clean the Mop Roll, Wringer, and Mopping Cavity

Dirt and hair can clog the system over time. Follow these steps:

a. Mop Roll

• Remove the water tank and HEPA bag.
• Pull to remove the mop roll from the side of the cleaning head.
• Slide the mop roll off its core.
• Press the large orange button to detach the core from the idler and clear any debris.
• Reattach the core, pressing the small orange button to lock it.
• Rinse the mop roll with plain water only (no soap). Replace it if worn.
• Slide the mop roll back on and push until it clicks.

b. Wringer

• With the mop roll removed, pull the orange wringer out from the cleaning head.
• Wipe off any debris and rinse it.
• Slide it back into the cleaning head until it stops.

c. Mopping Cavity

• Wipe inside the cavity with a damp paper towel.
• Reinsert the mop roll until it clicks.
• Reinstall the water tank and HEPA bag.
• Press Matic’s Play/Pause button to clear the error.

Step 2: Check for Foam Buildup

Excess foam can block the wringer. Check for foam around:

• The mopping path
• The wringer or mop roll
• Inside the mopping cavity

If you see foam:

1. Empty and rinse the water tank.
2. Refill with plain water only.
3. Let Matic mop a few times to flush the system.

🚫 Using too much Aunt Fannie’s (or non-approved cleaners) can cause foaming and lead to this error.

Long-Term Maintenance Tips

For fresh-smelling floors and better performance, add Aunt Fannie’s Multi-Surface or Hardwood Floor Cleaner every time you refill the tank. Use Aunt Fannie’s in this order to avoid foaming:

1. Fill the water tank 90% full.
2. Add just ½ cap (1 tsp) of Aunt Fannie’s.
3. Reinstall the tank.

Not mopping often? Swap out the water occasionally to keep things fresh.