---
title: Product Care | Matic Knowledge Base
description: Best practices for cleaning, maintenance, and performance.
---

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1. [Matic Knowledge Base](https://support.maticrobots.com/)
2. [Product Care](https://support.maticrobots.com/product-care)

# Product Care

 Best practices for cleaning, maintenance, and performance.

- [How to replace mop wedge](https://support.maticrobots.com/how-to-replace-mop-wedge)
- [Routine maintenance guide](https://support.maticrobots.com/maintenance-and-care)
- [Using cleaner with Matic](https://support.maticrobots.com/cleaning-solutions)
- [How to clean your vacuum filter](https://support.maticrobots.com/how-to-clean-vacuum-filter)
- [How often should I replace Matic's accessories?](https://support.maticrobots.com/how-often-should-i-replace-matics-acccessories)
- [Changing the side brush](https://support.maticrobots.com/changing-the-side-brush)
- [How to prepare your Matic for storage](https://support.maticrobots.com/how-to-prepare-your-matic-for-storage)
- [How to Use Descaling Pouches](https://support.maticrobots.com/how-to-use-descaling-powder)
- [Where to place Matic's dock](https://support.maticrobots.com/where-to-place-the-dock)
- [How to move your Matic's dock location?](https://support.maticrobots.com/moving-dock-location)
- [How to replace water tank cap and cartridge?](https://support.maticrobots.com/how-to-replace-water-tank-cap-and-cartridge)

See less ▼

## Care and Maintenance

- [What is the Annual Bag Pass, and how do I use it?](https://support.maticrobots.com/what-is-bag-pass-and-how-do-i-order-bags-)
- [What is Matic Care and how do I get it?](https://support.maticrobots.com/what-is-matic-care-and-how-do-i-get-it)
- [How to Replace the Wringer?](https://support.maticrobots.com/how-to-replace-the-wringer)

- [Product Care](https://support.maticrobots.com/product-care#main-content)

    - [Care and Maintenance](https://support.maticrobots.com/product-care#care-and-maintenance)
- [Fixing Common Issues](https://support.maticrobots.com/fixing-common-issues#main-content)

    - [How to Resolve Error Messages](https://support.maticrobots.com/fixing-common-issues#how-to-resolve-error-messages)
    - [Behavioral Issues](https://support.maticrobots.com/fixing-common-issues#behavioral-issues)
    - [Hardware Issues](https://support.maticrobots.com/fixing-common-issues#hardware-issues)
    - [Troubleshooting Videos](https://support.maticrobots.com/fixing-common-issues#troubleshooting-videos)
- [Using the App](https://support.maticrobots.com/using-the-app)
- [Repairs and Returns](https://support.maticrobots.com/repairs-and-returns)
- [FAQs](https://support.maticrobots.com/faqs)
- [Contact Us](https://support.maticrobots.com/contact-us)

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