Matic Knowledge Base
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Troubleshooting
Using Your Robot
Using Your Matic App
Orders & Returns
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Get Product Support
Other Questions or Concerns
Troubleshooting
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Matic Knowledge Base
Troubleshooting
Using Your Robot
Using Your Matic App
Orders & Returns
Support
Get Product Support
Other Questions or Concerns
Troubleshooting
Troubleshooting Videos
Step-by-step videos walking through troubleshooting Matic
Vacuuming
Removing Hair From the Brush Roll
Replacing the Brush Roll
Unjam Brush Roll
Unjam Side Brush
Cleaning Vacuum Filter
Mopping
Cleaning Mopping Cavity
Filling the Water Tank
Replacing the Mop Roll
General Maintenance
Replacing HEPA Bag
Unclogging Duct
Drying Matic