How to get rid of odor from your Matic

Step 1: Check your HEPA Bag

Check if the robot has picked up anything excessively smelly, such as pet waste or spilled dairy. If the bag has odor, we recommend replacing the HEPA (high efficiency particulate air) bag even if it's not completely full. Watch instructions on changing the bag here:

Step 2: Clean the Mop Roll and Mopping Cavity

If the odor persists after adding Aunt Fannie's and replacing the bag:

• Clean the Mop Roll:
  • Remove the mop roll and rinse it under running water.
  • Make sure it is completely dry before reinserting it.
  • Find instructions on replacing the mop roll here.
• Clean the Mopping Cavity:
  • This will help prevent dirt buildup and keep your robot smelling fresh.
  • Learn how to clean the mopping cavity here.

• Clean the wringer:
  
  
• Use the mop tube cleaning tool to clean the mopping tubes:

If the smell continues after following the above steps, try these steps:

1. Wipe the inside of the bin with a white vinegar solution diluted with water:

   1. Check for any residual debris or leaks from previous bags.

2. Refresh the Solvent Tank:

   1. Empty the solvent tank and refill it using 5 mL of Aunt Fannie's Multi-Surface Floor Cleaner or Hardwood Floor Cleaner and 1 tbsp of white vinegar (only if you have sealed floors)

3. Replace the Microbial Cartridge in the tank cap:

   1. Ensure you’re using antimicrobial silver ion beads, and replace them if they've been in use for more than 3-4 months.