If you notice any dirty water left behind on your floor after Matic mops, it’s likely due to a dirty mop roll or clogged wringer. Follow these steps to clean your mop roll and unclog your Matic to restore optimal mopping performance.
Step-by-Step Cleaning Guide
1. Prepare Matic for cleaning- Open the lid and remove the HEPA bag and water tank.
- Close the lid securely
- Carefully tilt Matic onto its left side, facing from the front.
- Locate the groove at the back of the cleaning head.
- Pull gently to remove the mop roll.
- Remove the orange wringer by pulling it out
- Wipe down and clean the orange wringer to remove any debris
- Clear any hair or debris around the metal mop driver.
- Slide off the mop roll and check for buildup
- Press the larger orange button to remove the mop idler and clean any trapped debris.
- Reinsert the idler and lock it in place with the smaller orange button.
- Gently clean the mop roll with water and a mild cleaning agent.
- Use a damp cloth or paper towel to wipe down the cavity and remove any residue or buildup
- Slide the orange winger back into place.
- Reinsert the mop roll until it clicks securely.
- Flip Matic upright and place the HEPA bag and water tank back inside.
- Close the lid and press the button.
Final Check
After cleaning, ensure everything is properly reinstalled and secured. Your Matic should now be ready for efficient mopping without leaving dirty water behind. If you continue to see dirty water spots, we recommend replacing the mop roll.
Need more help?
If you have any questions or need further assistance during troubleshooting, please don’t hesitate to reach out to our support team by submitting a ticket in the settings page of the app or by emailing us at support@maticrobots.com. Thank you for being a valued part of the Matic community!