Troubleshooting
Problems happen. Fixes live here.
Resolve Error Messages
General Troubleshooting
- Noticing mopping streaks? Here’s what to do
- Noticing dirty water left after mopping
- Addressing odors in your Matic robot
- How to Troubleshoot Wi-Fi Connectivity Issues
- How to Connect Your Matic After Repair or Replacement
- Matic Doesn't Mop Hardfloor Areas or Attempts to Mop Carpets
- Matic is Unresponsive
- Side Brush Falling Off?
- How to Troubleshoot Unexpected Bumping
- Matic Stuck