Matic Knowledge Base
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Troubleshooting
Getting started
Using Your Robot
Matic Dock
Mopping
Care and Maintenance
Using Your Matic App
Editing Your Map
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Troubleshooting
How To Resolve Error Messages
General Troubleshooting
Troubleshooting Videos
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Matic Knowledge Base
Troubleshooting
Getting started
Using Your Robot
Matic Dock
Mopping
Care and Maintenance
Using Your Matic App
Editing Your Map
Orders & Returns
Support
Get Product Support
Troubleshooting
How To Resolve Error Messages
General Troubleshooting
Troubleshooting Videos
Troubleshooting
How To Resolve Error Messages
Wringer Clogged Error
Brush Roll Misinserted Error
Mop Roll Jam Error
Duct Clogged Error
Lid Not Sealed Error
Matic Lifted Error
High Humidity Alert
False Bag Full Error
Mop Roll Worn Out or Mop Roll Missing Error
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General Troubleshooting
Matic is Unresponsive
How to Troubleshoot Wi-Fi Connectivity Issues
How to Reconnect Your Updated Matic After Repair or Replacement
Side Brush Falling Off?
How to Troubleshoot Unexpected Bumping
What to do if Matic gets stuck in hallways
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Troubleshooting Videos
Troubleshooting Video Library