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      1. Matic Knowledge Base
      2. Troubleshooting
      • Using Your Robot
        • Matic Dock
        • Mopping
        • Care and Maintenance
      • Using Your Matic App
        • Editing Your Map
      • Orders & Returns
      • Support
        • Get Product Support
      • Troubleshooting

      Troubleshooting

      • Troubleshooting Videos
      • How to Troubleshoot the Wringer Clogged Error
      • How to Troubleshoot the Duct Clogged Error
      • How to Troubleshoot the False Bag Full Error
      • How to Troubleshoot Unexpected Bumping
      • What to do if Matic gets stuck in hallways
      • How to Troubleshoot the Matic Lifted error
      • How to Troubleshoot Wi-Fi Connectivity Issues
      • How to Troubleshoot the Brush Roll Misinserted Error
      • How to Reconnect Your Updated Matic After Repair or Replacement
      • How to Troubleshoot Repeated Mop Roll Worn Out or Mop Roll Missing Error
      • How to Troubleshoot the Lid Not Sealed Error
      • Side Brush Falling Off?
      • How to Troubleshoot High Humidity Alert
      • How to Troubleshoot Mop Roll Jam Error
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