Why is there condensation in the lid of my Matic?

Condensation typically forms because of a combination of factors:

1. Moisture from mopping: When Matic mops, it vacuums up dirty water into the HEPA bag.
2. Evaporation after shutdown: Once Matic is turned off, the water in the bag begins to evaporate.
3. No air circulation: With the bot turned off, there's essentially zero air circulation, so this moisture has nowhere to go and condenses on the lid instead.

This is why we recommend keeping Matic powered on. When it's on, Matic can ventilate internal humidity on its own. When it's off, it can't, and condensation will likely form.

Step 1: Keep Matic Powered On

The best way to prevent condensation is to keep Matic powered on rather than shutting it down, since this allows it to continuously ventilate internal humidity.

Step 2: If Matic Has Been Shut Down for an Extended Period

If you do need to shut Matic down for an extended period, leave the lid open to prevent moisture from building up.

Step 3: Wipe Down the Lid

If condensation does form, wipe it down with a dry cloth.

Step 4: Air It Out

After wiping down the lid, keep it open for a couple of minutes to fully air out.