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Using Cleaning Solutions with Matic

We recommend Aunt Fannie’s Multi-Surface Floor Cleaner or Hardwood Floor Cleaner.

To ensure your floors and your Matic remain clean and smelling fresh, we recommend filling the solvent tank with water (about 90% full) and adding up to 1 teaspoon or 5ml of Aunt Fannie’s Multi-Surface Floor Cleaner or Hardwood Floor Cleaner, depending on your floor type. This will improve mopping effectiveness and leave a nice scent behind. Choose any scent you prefer. Here are some popular options:

⚠️ Please do not use any other additives that are not recommended for use by Matic in any concentration as this might hinder your robot’s functionality or damage it.

Detailed Instructions

  1. After removing the water tank from Matic, remove the cap and give the tank a quick rinse to remove any soapy water left in the tank from previous cleaning sessions
  2. Fill the tank approximately 90% the way up with water - leaving enough room for the cleaning liquid and water tank cap
  3. Remove the cap from Aunt Fannie’s floor cleaner bottle and pour in 1 teaspoon of the liquid per tank
  4. Twist on the lid and insert the water tank back into Matic

Important Things to Keep in Mind ⚠️

  1. Do not add cleaning liquids other than what is recommended
    • Only Aunt Fannie’s line of floor cleaners are approved for Matic
    • Adding any other chemicals can cause damage to your Matic
  2. Do not increase or decrease the soap concentration beyond what is recommended
    • The maximum soap concentration is 1 teaspoon per full per full solvent tank
    • Do not increase the amount of soap - e.g. adding 2 caps per solvent tank
    • Do not decrease the amount of water - e.g. adding 1/2 cap to a half-way filled solvent tank
    • Changing the soap concentration can cause the robot to leave foam on the floor or cause the HEPA bag to leak water
  3. Do not add more soap until the solvent tank is empty
    • The recipe calls for 90% of the solvent tank to be full of water - this water should not have previously mixed soap in it to avoid increasing the soap concentration
    • Best practice is to wait until the solvent tank is empty → rinse out the tank if it has any liquid left in it → and follow the dilution ratio to make a fresh batch of solution

Need more help?

If you have any questions or need further assistance, please submit a ticket in the Matic app (Settings > Support > Contact Us). Thank you for being a valued part of the Matic community!