Matic Maintenance and Care Guide

Monthly Suggested Maintenance

Once a month, we recommend the following:

• Remove Hair from the Brush roll (Video)
• Clean the mopping cavity and mop core (Video)
• Replace the side brush if it’s too frayed or worn out
  • Check the side brush by flipping Matic on its right side (from the perspective of viewing the robot head-on)
  • If it appears very worn out, you can order a new brush here.

Bi-yearly Suggested Maintenance

Every 5-6 months, we recommend the following:

• Clean the vacuum filter (Video)
• Clean the caster wheel with a soft cloth
  • Remove the HEPA bag and water tank before turning Matic over to clean the caster wheel
• Clean Matic's wheels with a soft cloth
• Replace the brush roll if it’s worn out
  • Open the cleaning head and check the brush roll.
    • The brush roll has a max wear line on one of the flaps
    • 
    • If the wear is past the line, replace it. You can order a new one here.

Prompted Maintenance

Matic will prompt you on the app when the following maintenance is required:

• Bag Full
  • Replacing the bag (Video)
  • Troubleshooting the error after replacing the bag
• Water Tank Empty (Video)
• Mop Roll Worn Out
  • Replacing the mop roll (Video)
  • Troubleshooting the error after replacing the mop roll
• Wringer Clogged
  • Cleaning the Wringer (Video)
  • Troubleshooting the error after cleaning
• Descaling Needed
  • How to use the Descaling Powder