If Matic has incorrectly detected your floor types, you can correct them. In order for Matic to correctly mop only on hard floor, please ensure the floor types are correctly labelled on your map
How to edit floor types?
- Tap on the map icon in bottom menu bar of the app
- Select Edit Floor Types under Edit My Map
- Tap on the pencil icon in the top right corner, draw over the area you want to change, and then click "label as carpet" or "label as hard floor" depending on which floor type you want to change to.
In order for Matic to correctly mop only on hard floor, please ensure the floor types are correctly labeled on your map.
On the Floor Type Map, Gray indicates obstacles, and Magenta (light blue) represents wires.
Need more help?
If you have any questions or need further assistance during troubleshooting, please don’t hesitate to reach out to our support team by submitting a ticket in the settings page of the app or by emailing us at support@maticrobots.com. Thank you for being a valued part of the Matic community!