HEPA bag
The HEPA bag is designed to hold about a week’s worth of debris with daily vacuuming and mopping. Replacement frequency will vary based on your usage. Matic will be sure to let you know when it's time to change out the HEPA bag.
Brush and mop roll
The self-cleaning mop roll may need to be replaced every 1-6 months. The tangle-free brush roll may need to be replaced every 6-12 months. Replacement frequency will depend on your usage.
Where to get accessories
You can request additional accessories through your Matic app. Simply click the settings icon in the bottom right hand corner, click "Request Accessories" under "Support", and you can order whatever accessories that are needed.
