How do I add multiple floors?

Matic is designed to intelligently map multiple floors of your home. When you move Matic upstairs, it will automatically detect the new environment and prompt you to create a new map.

How to Add a New Map:

  1. Automatic Detection:

    • When Matic detects a new floor, it will display a "map my home" button on the app screen.
    • Simply tap this button to initiate the mapping process.
  2. Manual Initiation:

    • If the button doesn't appear, manually start the process by:
      1. Opening the app.
      2. Tapping the map icon in the top right corner (second from the top).
      3. Selecting "add to map" and then "re-map my home."

Cleaning Different Floors:

Once you've created maps for multiple floors, cleaning different levels is easy:

  1. Bring Matic to the desired floor.
  2. Matic will automatically detect the current floor and load the appropriate map.
  3. Start a cleaning cycle as you normally would.

Important Notes:

  • Multiple Map Storage: Matic saves individual maps for each floor. When you move Matic back downstairs, it will automatically switch to the previous map.
  • Dock Placement:

    • While Matic can map and clean multiple floors without moving the dock, it's recommended to either bring the dock to the new floor or purchase an additional dock.
    • If Matic can't find its dock after a cleaning/mapping cycle, it may continue searching, draining its battery.
  • Additional Dock: For a seamless multi-floor experience, you can purchase an additional dock here. This will allow Matic to easily transition between levels.
  • Safety First: Always set up no-go zones around stairs to prevent accidents.

 

By following these steps, you can easily expand Matic's cleaning capabilities to multiple floors.