--- title: What is the Annual Bag Pass, and how do I use it? description: The Annual Bag Pass gives you a full year of HEPA bags with free shipping — so the cost of replacing bags is never something you have to think about. --- [Skip to content](https://support.maticrobots.com/what-is-bag-pass-and-how-do-i-order-bags-#main-content) [![small wordmark](https://support.maticrobots.com/hubfs/small%20wordmark.svg)](https://maticrobots.com/) Open main navigation Close main navigation - - [Contact Support](https://support.maticrobots.com/creating-a-ticket) [Contact Support](https://support.maticrobots.com/creating-a-ticket?hsLang=en) How can we help? - There are no suggestions because the search field is empty. 1. [Matic Knowledge Base](https://support.maticrobots.com/?hsLang=en) 2. [Product Care](https://support.maticrobots.com/product-care?hsLang=en) 3. [Care and Maintenance](https://support.maticrobots.com/product-care?hsLang=en#care-and-maintenance) # What is the Annual Bag Pass, and how do I use it? ## Your Annual Bag Pass allows you to restock HEPA bags for a full year, at one simple price. Here’s how it works: ###### **Purchasing your Bag Pass** You can purchase an Annual Bag Pass for your Matic for $120 [here](http://maticrobots.com/accessories/annual-bag-pass). Please note: It is **one Annual Bag Pass per Matic**. If you have multiple Matics, order one Bag Pass for each. ###### **Ordering your bags** ###### Whenever you need more HEPA bags, just add them to your cart and check out **using the email address you ordered the Bag Pass with**. The cost of the bags is automatically subtracted at checkout — **no discount codes needed**. You can order either of these qualifying items with your Bag Pass: - **[Bag Bundle (12 bags)](https://maticrobots.com/accessories/hepa-bag-12x)** - **[HEPA Bag (4 bags),](https://maticrobots.com/accessories/hepa-bag-4x)**[up to 3 at a time](vscode-webview://0lrqthuuq3h6689826pk2eufi9k3n88mhffnkb3ja6b9ddgvosbv/index.html?id=4a12930f-e4fd-43b8-9aec-a2241856e4bb&parentId=8&origin=652b7d8d-034a-44f1-9f48-ce77209343ea&swVersion=5&extensionId=Anthropic.claude-code&platform=electron&vscode-resource-base-authority=vscode-resource.vscode-cdn.net&parentOrigin=vscode-file%3A%2F%2Fvscode-app&session=5db69769-a858-470f-97c9-b73ec0d004b4#) ###### **What's included** - ###### Each order includes **up to 12 bags** (quantity subject to change) - ###### Free shipping on every order - ###### Restock as often as you need throughout the year ###### **Having trouble checking out?** If your order isn't going through, reach out to our support team and we'll get it sorted. - [Product Care](https://support.maticrobots.com/product-care?hsLang=en#main-content) - [Care and Maintenance](https://support.maticrobots.com/product-care?hsLang=en#care-and-maintenance) - [Fixing Common Issues](https://support.maticrobots.com/fixing-common-issues?hsLang=en#main-content) - [How to Resolve Error Messages](https://support.maticrobots.com/fixing-common-issues?hsLang=en#how-to-resolve-error-messages) - [Behavioral Issues](https://support.maticrobots.com/fixing-common-issues?hsLang=en#behavioral-issues) - [Hardware Issues](https://support.maticrobots.com/fixing-common-issues?hsLang=en#hardware-issues) - [Troubleshooting Videos](https://support.maticrobots.com/fixing-common-issues?hsLang=en#troubleshooting-videos) - [Using the App](https://support.maticrobots.com/using-the-app?hsLang=en) - [Repairs and Returns](https://support.maticrobots.com/repairs-and-returns?hsLang=en) - [FAQs](https://support.maticrobots.com/faqs?hsLang=en) - [Contact Us](https://support.maticrobots.com/contact-us?hsLang=en) maticrobots.com Help Center Copyright © 2026, Matic