Regular care and maintenance can keep your Matic running smoothly.
Monthly Suggested Maintenance
Once a month, we recommend the following:
- Remove Hair from the Brush roll (Video)
- Clean the mopping cavity and mop core (Video)
- Replace the side brush if it’s too frayed or worn out
- Check the side brush by flipping Matic on its right side (from the perspective of viewing the robot head-on)
- If it appears very worn out, you can order a new brush here.
6 Month Suggested Maintenance
Every 6 months, we recommend the following:
- Clean the vacuum filter (Video)
- Clean the caster wheel
- Replace the brush roll if it’s worn out
- Open the cleaning head and check the brush roll.
- The brush roll has a max wear line on one of the flaps
- If the wear is past the line, replace it. You can order a new one here.
- Open the cleaning head and check the brush roll.
Prompted Maintenance
Matic will prompt you on the app when the following maintenance is required:
- Bag Full
- Water Tank Empty (Video)
- Mop Roll Worn Out
- Wringer Clogged
- Descaling Needed
- Follow the prompts on the app