How to use and schedule Sink Summon
Our Sink Summon feature allows you to choose where Matic will go when its water tank is empty. It will help to reduce the amount of trips you take between Matic's dock and the sink.
Set up your Sink Summon location
To use Sink Summon, pin a location on your map. You only need to do this once, but you can update it any time.
- Open the Matic app and tap Edit Map in the bottom menu.
- Select Sink Summon under Pinned Location.
- On the map, long-press the spot where you want Matic to wait — ideally right next to your sink.
- Tap Done to save the location.
Schedule a Sink Summon
With Scheduled Sink Summon, you choose which days and times Matic heads to the sink and how long it waits there — so refilling fits into your routine instead of interrupting it.
Setting Sink Summon locations for multiple floors
Select the floor from the top-right corner of the app, go to Edit Map, and follow the steps above to set the Sink Summon location. Repeat for each floor.
FAQs
Opening the lid resets the water level. If you open Matic's lid — even just to check — the system assumes the tank has been refilled and resets the water level to full. Only open the lid when you're ready to refill.
Scheduled Sink Summons can be skipped without notice. If Matic can't run a scheduled Sink Summon (for example, because it's already docked or cleaning), it skips that instance silently. There's currently no in-app notification when this happens.
What if the path to the sink is blocked? If Matic can't navigate to the Sink Summon location, it returns to its dock instead. Try repositioning furniture or clearing the path, then trigger Sink Summon again manually from the app.
Does Sink Summon work mid-clean? Yes. If Matic runs out of water during a cleaning session, it heads to the sink location automatically. Once you refill the tank and close the lid, Matic resumes cleaning from where it left off.